My goal is your complete satisfaction. If you are not satisfied with your
order, you may return it. Please call or email me to let me know. All returns
are freight prepaid by the client, unless I made an error in order processing
or shipping. Shipping charges will not be refunded. You will be notified of
your refund by email. All products must be returned in the original purchase
condition. IMPORTANT: returned orders with missing items or broken merchandise
will not be accepted.
Refunds on purchases made with a credit card will only be credited to the
I request personal information from our customers only as required to complete
and deliver their orders. Information collected includes contact information
(name/shipping address) and financial information (credit card number/expiry
date). This information is solely necessary for completion of your order, and
will never be shared with anyone other than our chosen processing providers:
PsiGate and Paypal. All transaction information necessary to these providers
will be managed using SSL technology to ensure data security.
All transaction processing at SAVONCARPEDIEM.COM is conducted via PsiGate
and Paypal. Security is maintained through the use of Secure Socket Layer (SSL)
technology. Through this technology, transaction information is encrypted while
on your computer, sent through the internet as jumbled code, and then decoded
on our processor's server. None of this data can be read in transit.
As a further level of security, our processors utilize digital certificates,
the industry standard. This combination of features allows us to effectively
verify identities, enable secure communications and encrypt transactions. What
this means for our customers is an entirely safe, and secure shopping experience.
METHODS OF PAYMENT
I accept VISA, MASTERCARD, and PAYPAL. All prices are in Canadian dollars.
In Canada, the Goods and Sales tax (G.S.T.) is applied on every product sold
in my on-line store. In Quebec, the provincial sales tax will be added to every
item but the books.